Conversational AI solutions such as chatbots use natural language processing technologies to transform the way customers interact with brands. They reduce the communication bottlenecks between people, systems & things by replacing IVR and GUI-based interactions with natural human-like conversations. #conversationalai #retailbot #ecommerce #conversationalcommerce #virtualassistant #NLP
https://blog.kore.ai/how-customer-experience-in-e-commerce-gets-a-boost-with-ai-bots
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